24/7 Member Support
Phone: (636) 720-2400
Toll-Free: (800) 500-6860
Report a lost or stolen credit card
To report a lost or stolen West Community credit card and have it replaced, call us at (636) 720-2400 or (800) 500-6860 during business hours, or 1 (800) 449-7728 after hours. Your current card will be deactivated and, if eligible, your new card will automatically be reissued and mailed within 7-10 business days.
4161 Highway K
O’Fallon, MO 63368
Report a lost or stolen debit card
To report a lost or stolen West Community debit card and have it replaced, call us at (636) 720-2400 or (800) 500-6860 during business hours, or 1 (800) 449-7728 after hours. Your card will be deactivated and you can make arrangements to: a) pick-up a replacement card at one of our branches, or b) receive it via mail within 7-10 business days.
Send Us a Message
To send us an email message, complete the form below and select the "Send Message" button.
Security Notice: The Credit Union does not conduct financial transactions through email. We will never ask you to submit personal financial information via email. To protect the security of your personal information, never email your account number or any other personal financial information.