Improved Virtual Branch Enhanced Authentication
What this means to you:
In early April, when you logon to Virtual Branch you'll experience some changes. This is a result of our upgrade to improved identity verification:
- The image that currently appears above the Security Code will no longer be displayed.
- After you log on, you will be prompted to re-enroll in Enhanced Authentication by selecting new security questions and a Security Phrase.
- After enrollment, when you logon, this phrase will display in the same place as the previous image.
For complete details about this upcoming change, click here.