Improved Virtual Branch Enhanced Authentication

What this means to you:

In early April, when you logon to Virtual Branch you'll experience some changes. This is a result of our upgrade to improved identity verification:

  • The image that currently appears above the Security Code will no longer be displayed.
  • After you log on, you will be prompted to re-enroll in Enhanced Authentication by selecting new security questions and a Security Phrase.
  • After enrollment, when you logon, this phrase will display in the same place as the previous image.

For complete details about this upcoming change, click here.


 

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