Meet the mortgage team
Whether you want to buy a new home or refinance an existing mortgage, the West Community Mortgage Team has a customized solution for you at historically low interest rates. Our mortgage professionals are easy to access and provide timely response, clear communication, and absolute follow-through to satisfy even the most challenging situations with confidence and efficiency. Get to know the people behind our streamlined process:
Mortgage Operations Manager
Lisa has been helping people reach their goals with the credit union for 26 years. Whether it’s purchasing a home or refinancing, she works with our members every step of the way, making sure they fully understand the transaction. "I want them to be comfortable during the process from start to finish."
Lisa is excited to be a first time grandma and loves trying new restaurants with her husband, cheering on the Blues and the Cardinals and traveling to warm places.
EXPERT ADVICE: "Start the pre-approval/pre-qualification process early – that way there are not any surprises. We will know early on if we need to work on anything – such as credit , funds needed for closing or what program is best for you."
director of MORTGAGE services
Denny has been with West Community Credit Union since 2005 and has worked within the financial and real estate market for over 15 years. He loves to coach in youth soccer leagues and spend as much time with his family as he can.
EXPERT ADVICE: "Buying your first home or your next home can be an extremely stressful process. Our team takes the stress out of financing your home. We're transparent regarding how the process works. We have open communication with all parties involved to make sure all deadlines are met. I take a lot of pride in our team’s decade's worth of experience and ability to help borrowers through the process."
Sr. Mortgage Loan Coordinator
Penny joined the credit union over 11 years ago and thinks everyone deserves to own their own home. She has built a career out of helping people save money and achieve their goals.
EXPERT ADVICE: "Working with someone who can explain the mortgage process to you in a clear way is important. Buying a home or refinancing is stressful enough and the last thing you want is to feel confused by the process. Always communicate your goals with your lender and don't be afraid to ask questions!"
Mortgage Loan Processor
Lori has been helping our members find practical financial solutions for 7 years. Purchasing a home is one of the biggest and most important decisions a person can make and she loves that members trust our team to help achieve their dream.
EXPERT ADVICE: "Start a savings account and deposit money each payday or monthly and save for a down payment."